Connect APVISO with OpsGenie

How APVISO Integrates with OpsGenie

APVISO's OpsGenie integration routes critical vulnerability findings to your incident management workflow. For organizations that use OpsGenie for on-call management and incident response, this integration ensures high-severity security findings receive the same urgent attention as production outages.

Alert-Based Vulnerability Response

When APVISO discovers a Critical or High severity vulnerability, the integration creates an OpsGenie alert with the vulnerability details. The alert includes the finding title, severity, affected endpoint, a brief description, and a link to the full finding in APVISO. OpsGenie then delivers this alert to the on-call responder using their configured notification preferences — push notification, SMS, voice call, or email.

This approach leverages your existing on-call infrastructure. The security team's on-call rotation, escalation policies, and notification rules all apply automatically. No separate alerting system is needed for security findings.

Severity-to-Priority Mapping

APVISO maps its severity ratings to OpsGenie priority levels. Critical findings become P1 alerts, High findings become P2, and you can optionally include Medium findings as P3. The priority level determines how OpsGenie delivers the notification and when escalation triggers. P1 alerts can trigger immediate phone calls while P2 alerts start with push notifications and escalate after a delay.

Escalation and Acknowledgment

OpsGenie's escalation policies ensure that no Critical finding goes unacknowledged. If the primary on-call responder does not acknowledge an APVISO alert within the configured window, OpsGenie escalates to the next person in the chain. This continues until someone acknowledges the alert or the final escalation step is reached.

When a responder acknowledges or closes an OpsGenie alert, APVISO can update the finding status accordingly. This bi-directional sync keeps both systems in agreement about which findings are being actively addressed.

Alert Deduplication

APVISO fingerprints each finding to prevent duplicate OpsGenie alerts. If the same vulnerability is discovered in a subsequent scan and an OpsGenie alert already exists for it, APVISO adds a note to the existing alert rather than creating a new one. This prevents alert fatigue and keeps the on-call team focused on unique findings.

Integration with Incident Workflows

OpsGenie alerts from APVISO can trigger broader incident workflows. Use OpsGenie's integration capabilities to automatically create a Jira ticket when an alert is acknowledged, post to a Slack incident channel, or trigger a runbook automation. These workflows ensure that the response to a critical vulnerability follows your established incident management process.